There are seven reasons why MITEL Software Assurance adds more value to your telephone system.

Mitel Software Assurance and Support Program or ‘SWAS’ as it is known by Mitel resellers, is an essential purchase if you have a Mitel telephone system.

If you’ve purchased software assurance, here are few good reasons to keep your Mitel telephone system up to date:

1. Saves Money: 

Upgrading software can be expensive and as such software assurance is a cost-effective way to get access to the latest and greatest features Mitel offer. If you let your system software go too long out of date then you risk ‘fork-lift’ upgrades in later years which can be particularly expensive.

2. Longer Shelf Life: 

Regularly upgrading your software will increase the shelf life of your phone system. Why? As Mitel release new versions, they ensure all other platform are supported for example, if Microsoft release a new operating system then Mitel will update their software for compatibility.

3. Latest Features: 

New features are released with new software versions allowing you to have all the functionality of a brand-new phone system without the expense of upgrading hardware. Your business will inevitably benefit from the latest advances in technology.  

4. Hardware Compatibility: 

Mitel regularly release new handsets and peripherals. Recent releases have included; full colour LCD display phones, DECT cordless handsets and headsets built into the phones. These new accessories are often compatible with the latest software releases plus, the smart applications making life easier for all co-workers regardless of the destination using any type of device of your choice.  

5. Manufacturer Support: 

As an approved Mitel Partner, occasionally we have to turn to Mitel for direct manufacturer support. This high-level support is only available when the phone system is on the latest software release. If your system doesn’t have software assurance then Mitel will not provide their technical support service which could extend the fault resolution time and cause your business unnecessary disruption.

6. Preventative Maintenance:

When you regularly service your car to avoid a trip to the workshop, this principal is the same by updating the software on your IP phone system to reduce the chance of any future technical problems. Mitel software releases contains software patches which can prevent faults from occurring.

7. Buy Mitel Software Assurance

If you choose to take up the Mitel Software Assurance through Conxions for your Mitel phone system, we will schedule our engineer with the support of Mitel to upgrade your system to the latest version.

Mitel Software Assurance is available on a 1, 3, and 5-year contract terms, and as you would expect there are incentives for longer term contracts.

Call us on 3215400 or email to discuss a review of your current and the extra benefits you’ll receive with an upgrade.

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